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Need to register

In order to access the Community Services Portal, you must read the  Privacy Policy and sign the  HIPAA Agreement. Return signed HIPAA Agreement to your supervisor/ person granting access.

Your supervisor should have already assigned you a User ID and Password that will allow you to access the Community Services Portal. Your applications access will be determined based on the security role that has been assigned to you by your supervisor. Please see your Supervisor for your User ID and initial Password.

Agencies wishing to become part of the Palm Beach County (PBC) Resource Guide must register to have access to the Common Login that would allow them the following access:
  • Adding their Agency Data to the PBC Resource Guide Map
  • Allowing their Agency Users to refer their clients to other Agencies
New Agency User Registration

You must request access to the Community Services Portal by contacting the appropriate Department of Community Services staff member (see below). The appropriate Community Services Division Director or a Program Director will review your request and authorize your access to Community Services Portal. Once authorized, you will be given a User ID and a Temporary Password. The first time you sign in, the system will request you to select two Security questions and change your password. Once you have successfully logged in, you will see all of the applications that you have been granted access to based on an assigned security role.

The following is a list of contacts for the different areas of Community Services:
  • Community Action Program: James Green (561) 355-4792
  • Division of Human Services: Chandra Williams (561) 355-4775
  • Division of Senior Services: Alnita Coleman (561) 355-4750
  • Farmworker Program: Minerva Acosta (561) 992-7406
  • Finance & Support Services: Apryl Jones (561) 355-4702
  • Financially Assisted Agencies: Pat Cruzata (561) 355-4713
  • Ryan White Program: Pat Cruzata (561) 355-4713
  • All Other Programs: Helpdesk (561) 355-4357
If you are able to sign in to the Community Services Portal; but you do not see any applications, please contact the Helpdesk at (561) 355-4357.
If you have already been granted access to the Community Services Portal and you are still having trouble, please select the appropriate link or contact the Helpdesk at (561) 355-4357 so that we may help you.
Forgot Password
Privacy Policy
HIPAA Agreement

Privacy Policy

You have been given permission to use certain applications available through the secured website of Palm Beach County Community Services. All information contained in or retrieved from the system is to be held with strict confidence to the extent permitted by law. Every employee shall be held responsible for systems security to the degree that his/her job requires. Fulfillment of security responsibilities shall be mandatory, and violations of security requirements shall be cause for disciplinary action, up to and including dismissal, civil penalties, and criminal penalties under chapters 119, 812, 815, 816, 839, or 877 Florida Statutes, or similar laws. Every Vendor that has been granted access to use certain applications through the secured website of Palm Beach County Community Services shall also adhere to the above. Violations of security requirements shall be cause for system right revocation as well as other disciplinary actions as set forth by the Department of Community Services.

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